Privacy Policy — Melted Stickers

Effective Date: 6/09/2026

Melted Stickers (“we,” “us,” “our”) operates an online store hosted on Shopify that sells sticker products via a dropshipping fulfillment model. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

If you have any questions about this policy or your personal data, you may contact us at helpteam@meltedstickers.com.

1. Information We Collect

We collect several types of information to operate our business and fulfill orders.

1.1 Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number (if provided)
• Order details (products purchased, quantity, order notes)
• Customer support messages and communications

1.2 Payment Information

Payments are processed securely through Shopify Payments or third-party payment processors (such as PayPal, Apple Pay, or credit card processors).

We do not store full credit card numbers or financial account details on our servers. Payment data is handled directly by secure, PCI-compliant payment providers.

1.3 Automatically Collected Information

When you visit our Store, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Time zone
• Pages viewed and browsing behavior
• Referring website or search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

2.1 Order Processing & Fulfillment

• Processing payments
• Confirming and fulfilling orders
• Shipping products via third-party suppliers (dropshipping model)
• Sending order updates and tracking information

2.2 Customer Support

• Responding to inquiries
• Resolving disputes, returns, or delivery issues
• Providing order assistance

2.3 Store Operations & Improvement

• Improving website performance and user experience
• Analyzing customer behavior and trends
• Optimizing product offerings and marketing

2.4 Marketing & Communication

With your consent (where required by law), we may:

• Send promotional emails about new products or offers
• Retarget visitors using advertising platforms (e.g., social media ads)
• Send abandoned cart reminders

You may opt out of marketing at any time.

2.5 Legal & Security Purposes

• Preventing fraud or unauthorized transactions
• Enforcing our Terms of Service
• Complying with legal obligations and tax regulations

3. Dropshipping & Order Fulfillment Disclosure

Melted Stickers operates using a dropshipping model. This means that when you place an order:

• Your order details (name, shipping address, and purchased items) may be shared with third-party suppliers or fulfillment partners
• These suppliers are located in various regions depending on product availability
• They are responsible for producing, packaging, and shipping your order directly to you

We only share the information necessary for order fulfillment. Our suppliers are not authorized to use your personal data for marketing or unrelated purposes.

4. Shopify Platform & Hosting

Our Store is hosted on Shopify Inc., which provides the e-commerce infrastructure for our website.

Your data is stored through Shopify’s secure servers, databases, and applications protected by firewalls.

Shopify may process your personal information in accordance with their own privacy policy and applicable data protection laws.

5. Third-Party Service Providers

We may share personal data with trusted third parties to operate our business, including:

• Shopify (store hosting and checkout system)
• Payment processors (credit cards, PayPal, etc.)
• Shipping carriers and fulfillment suppliers
• Email marketing platforms (if used)
• Analytics tools (such as website traffic analysis)
• Advertising platforms (for targeted ads or retargeting campaigns)

These third parties only receive the information necessary to perform their specific services.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve your experience.

6.1 Types of Cookies We Use

• Essential cookies: required for site functionality (checkout, cart, navigation)
• Analytics cookies: help us understand site usage and performance
• Marketing cookies: used for advertising and retargeting campaigns

6.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect site functionality such as checkout or cart saving.

7. Behavioral Advertising

We may use your browsing behavior to show relevant ads on platforms such as social media or search engines.

This may involve sharing:

• Browsing activity
• Pages viewed
• Purchase behavior

You can opt out of targeted advertising through your browser settings or platform-specific ad preferences (e.g., Facebook, Google Ads settings).

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and provide services
• Maintain business and tax records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Order information is typically retained for accounting and legal compliance purposes unless deletion is requested where legally permissible.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information, including:

• Secure HTTPS encryption
• Restricted access to data
• Secure payment processing via PCI-compliant providers
• Monitoring for unauthorized access or fraud

However, no method of transmission over the internet is 100% secure.

10. Your Rights (Depending on Location)

Depending on your jurisdiction (such as GDPR in the EU or CCPA in California), you may have rights including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Request deletion of your data
• Restriction or objection to processing
• Data portability
• Opt-out of marketing communications

To exercise any of these rights, contact us at helpteam@meltedstickers.com.

11. International Data Transfers

Because we use global suppliers and Shopify infrastructure, your information may be transferred and processed outside your country of residence. These locations may have different data protection laws.

We take steps to ensure appropriate safeguards are in place where required.

12. Children’s Privacy

Our Store is not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

13. Do Not Sell My Personal Information (CCPA Notice)

We do not sell personal information. However, we may share data with service providers strictly for operational purposes as described in this policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Effective Date.”

15. Contact Information

If you have questions, concerns, or requests regarding your personal data:

Melted Stickers
Email: helpteam@meltedstickers.com